Terms & Conditions
Our Commitment to Privacy
The Information We Collect and How We Use It
On the Website, you may register as a User, download information, contribute content, or place an Order for food or other Goods. The types of information we collect when you access the Website may include the following:
1. your name and the name of your company
2. contact and billing addresses
3. your electronic mail (“email”) address
4. your phone numbers
5. credit card card information
6. your primary dining city
7. any information that you may provide in a form on the Website
8.your ordering history, and any information or preferences provided by you
9. the Internet Protocol address from which you accessed the Website
10. the items you clicked on the applicable web page
Cookies and Related Data :Some of the information we collect via the Website is gathered and maintained through the use of “cookies” and other methods. A “cookie” is a small file that is saved on your computer and which may contain information about you, such as your user name and password, or about your use of the Website, such as the page you most recently visited. As a result, we are able to (i) recognize you when you access the Website so that you do not have to re-enter your personal or other information each time you visit the Website, (ii) customize and personalize the content we make available to you, (iii) maintain the “state” of your current visit (e.g., to maintain your Order history or the items in your Order), and (iv) alert you to features of the Website. You may disable “cookies,” but the Website may not function properly as a result. In addition we may collect certain non-personal data in connection with the Website. For example, we may collect information on the browser that you use to access the Website, the operating system that you are running, and certain information about the Website you accessed immediately before you accessed the Website
Our Commitment to Data Security : When you provide us with personal information or place an order, it’s done through a secure server. One of today’s most advanced security systems – Secure Socket Layers (SSL) – encrypts all information you provide before sending it to our own server. Only when it reaches the Papa’s Pizza servers is your information decrypted.We urge you to take adequate precautions to protect your personal data, which should include never sharing your User ID and Password with anyone.
How to Access or Correct Your Information
You can access your personally identifiable information that we have collected through the Website and that we still maintain by contacting us as described below in “How to Contact Us.” You can correct factual errors in your personally identifiable information by updating your Profile page on the Website or by sending us a request that credibly shows that our records are incorrect, although we may refuse such requests in our discretion. To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access to your personally identifiable information or permitting you to make corrections, and we may refuse access to any user.
How to Contact Us
All orders will be delivered per the time confirmed on the order. Depending on traffic conditions your order may be delayed by 30 to 40 min in which case you have the option of accepting or not accepting the food, if you accept the food you will be charged the full price but if you do not accept the food you will get a full refund. If for any reason the restaurant not able to deliver the food, we will call and notify you within 60 min from when the order placed and issue a full credit card refund for card orders.
Cancellation & Refund Policy
You may cancel any Order (with the exception of “A.S.A.P.” Orders, which may not be cancelled) at any time until two (2) hours before the scheduled time for delivery of the Order, through the Website. Upon cancellation, Papa’s Pizza will refund the total. price of the Order to the Customer, to the credit or debit card used to place the Order. In the case that your order is prepared wrong or not to your satisfaction please contact the restaurant so we can take care of you.